Privacy Policy Alles voor de Lunch

At Alles voor de Lunch, we take your privacy seriously. In this policy, we explain which personal data we collect, why we collect it, and how we handle your data with care.

1. What data do we collect?

When you place an order or create an account, we may collect the following information:

  • First and last name

  • Address details (for delivery and invoicing)

  • Phone number and email address

  • Order and payment details

  • Account login details

2. Why do we collect this data?

We use your personal data only for the following purposes:

  • Processing and delivering orders

  • Handling payments

  • Sending order confirmations and invoices

  • Responding to questions or complaints

  • Improving our services

3. How long do we store your data?

We do not store your data longer than necessary.

  • Order and invoice data: stored according to legal requirements (7 years).

  • Account data: stored as long as your account is active. After account deletion, data is removed within 30 days.

4. Sharing data with third parties

We only share your data with third parties involved in fulfilling your order, such as delivery partners and payment providers (e.g. Mollie). We have data processing agreements in place with these parties to ensure your privacy is protected.

5. Security

Alles voor de Lunch takes appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. This includes secure SSL connections and encrypted storage where applicable.

6. Cookies

Our website uses cookies to ensure proper functionality and to collect anonymous statistics. You can manage or disable cookies through your browser settings.

7. Your rights

You always have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw your consent

  • Object to the use of your data

To exercise these rights, please contact us at [email protected].

8. Complaints

If you are not satisfied with how we handle your personal data, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
www.autoriteitpersoonsgegevens.nl

9. Changes

We may update this privacy policy from time to time, for example due to changes in legislation or our services. The most recent version is always available on our website.

10. Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at [email protected]. We are happy to help.